On 28/02/07 and 01/03/07 a total of 4,930 student records will expire on Horizon. The majority of these students are not re-enrolling and later this year most of these records will be deleted.
A minority of these students will be late in enrolling or will be experiencing problems with their enrolment. For some of them this will mean that they cannot renew books that they already have out, or take out new books.
They will probably come to a lending desk and expect the Library to ‘fix’ this problem and continue to provide services. If this happens, please advise the student that their library borrower record is a copy of their student records and can only be updated from JADE when their enrolment is complete. To avoid fines, they may have to return un-renewable books.
The Library is unlikely to agree to any extension but persistent students may be referred to Helen Doidge or Philip Jane.
Starting Monday 5th March, lending staff should actively look for the date (under the photo) of student cards. If it is a 2006 card and their Horizon record has already updated, then the student should be advised to get a new 2007 card.
NB Some postgraduates have dates that span two years e.g. 07/07. They don’t require a new card until the printed date.
Posted by Helen Doidge via Sandra