Please note that from now on PSL’s procedures for missing books and missing serials which have been barcoded are as follows:
After it has been established that the item is missing the staff member at the front desk is to change the status to missing-tracing.
• Find the item record in Horizon staffPAC
• Press F10 or click on the send to icon
• Select Checkin, OK
• Select In house use, OK
• Edit item
• Change status to ms
• Save & close
Tell the borrower that we will do a thorough search for it and ask them if they would like to be contacted if it is found. If so place a request for them.
• F2 search to find the book record
• F5 to place a request
It is not necessary to complete the paper form for barcoded missing items. Patrick and Michelle will run a report and search for them each Sunday. However for any items which need to be searched for immediately please give the details to Joanne or Nicola.