Murray and I are refining the way we deal with archival copying requests. We hope this will make the process run a lot smoother.

Two shelves have been set aside in the archives workroom specifically for copying requests (AHO 3d and 3e- labelled ‘copying requests’). Please place any archival copying requests from users, along with the appropriate documentation, on these shelves.

Next to these shelves, on the tall filing cabinet, is a space labelled ‘copying status reports’. I will regularly produce two ‘copying status reports’ one for ordinary photocopying and one for digital copying. The reports will contain a list of all outstanding jobs, based on the physical items that appear on the copying request shelves.

Murray will regularly check the shelves and the copying status reports for material that needs to be processed. Once a job is completed he will tick off the item on the report, and I will update the database accordingly.

The main thing for desk staff to remember is to physically place items on the copying request shelves for processing. This includes both the physical item and the documentation.

We will keep an eye on how things are going and refine the system further if necessary. If you have any feed back please let me know.