Lost wallets – new procedure

Aims:
• verification of contents (cash in notes only)
• speed of handling

Procedure
1. When wallet is handed in at the Lending Desk, its contents must be written up and witnessed straight away. If possible, enlist the hander-in (e.g. student, Help Desk staff) as a witness while you record the contents of the wallet. If they are not available, other desk staff, or if the desk is busy call Helen, Victoria or Philip to assist. (Extended hours – call the Supervisor)

2. Note the contents of the wallet (amount of cash in notes only, ignore coins or bankcards etc) and owners name on this form (to be kept on shelves below each PC at CKO).

Name of owner (from any ID in wallet)
Amount of cash (notes only) $
Verified by Security (signature)
Date
Time
Name of Library staff
Name of Witness

3. Take the wallet and the form immediately to Security and hand over.

4. Ask Security staff to count the notes and sign to verify the amount of cash noted on the form. Bring the form back to the Library with you

5. On return to the desk, you will need to add an Alert block to the owner’s record (using the details on the form)
“Wallet found –/–/02. May be claimed from Security”