I noticed today that the sound alert does not work unless a guest/user of AskLIVE actually types and sends a question. It does not work if they just enter the room and don’t ask a question. You probably already know this, but I thought it might be a good idea to remind people that if you have Pandion minimised it is worth checking every few minutes to make sure no one has entered the conference room without having asked a question. We can then ask if we can help, (as per the instructions given in Janette’s email of 29 February).