To assist the Interloans Team we have made a small but important change that will affect staff at the Lending Desk, and those who deal with the process of clearing Expired Holds from the Hold Shelf.
All Interloans on the general Hold Shelf will now have a black card inserted with the Hold slip – rather than one of the more common ‘daily’ coloured cards. Please remember that these items are still to be issued to the borrower using the blue ‘temporary barcode’ slip inside the book cover.
From today onwards the Interloans staff will take care of clearing any Expired Interloan Holds that need to be removed from the Hold Shelf. If you are involved in the routine tasks of clearing the Expired Holds either in the evening or during the day, then please do not remove any Interloan items, i.e. items that have the Black cards.