Details of Diebold outage

Today 9th July from 9 am to 11 am, UCDieboldTPS will be taken offline so it can be cloned to the virtual machine CSGoldTest.

For Library services desks this means no fine or lost book payments can be made, nor checking the account balance via the Diebold GUI.

If a borrower has a blocking fine, please override the fine and CKO whilst Diebold is unavailable but advise the borrower that the fine will need to be cleared before the next CKO.

Other Diebold services will be down, including EFTPOS, cash reload stations, photocopiers that use Diebold, IT Account reactivation for those with negative balances, Web deposits – ALL OUT. The Copy Centre will charge the standard self service rate for photocopying while this is happening.

This is a repeat of last week’s posting.

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