Some time ago the Christchurch City Library and the University of Canterbury Central Library confirmed a previously informal arrangement where borrowed items ‘inadvertently’ returned to the wrong library would be sent back to the correct library in the post. Here at the University of Canterbury the Interloans Team do this for the Central Library. Items are not returned immediately – just when there is enough to fill a box.
I have recently been asked by the Christchurch City Library what the policy is for other libraries on campus, as staff here have been in touch to ask them to contact their users to collect these items.
As we are all set up to deal with postage, in the interests of conformity and in getting our UC books back, the Interloans Team would be happy to coordinate the return of all these items. If you would like us to do so please label them clearly and send them over to us in a hamper.
The Law Library posts such items back to CCL with a note explaining that the item was returned to us in error. We are happy to continue to do this. Caroline Anderson.
We have been ringing/emailing CP and asking them to contact their borrower to pick up the book from here – they seem to come in quite quickly. How long does it take to fill a box? Do you keep a list of books waiting to be posted or returned recently? Do you also want to handle posting books from other libraries – at Edu we often get books from schools, especially after section. and we usually post them back. A while ago we were told that the CP branches wouldn’t post any more books back to us – do they send books to their Central as well?
Jane
Next step in the inter-branch delivery service?