Here are the instructions for cancelling print jobs – for example, those occasions when Blackboard malfunctions and churns out hundreds of copies of the same document.
At the printer:
1. Press the Job Reset button (on left of screen)
2. Press Options (using the grey down arrow button)
3. On the Reset Job screen, select Current – (use the grey down arrow button)
4. Select Yes to Confirm cancellation
Everything should revert to normal.
Janette
Hi there
We have had a few instances of this happening with students at Macmillan Brown Library. The printer is not near the workstations, so often it isn’t noticed straightaway.
If they retain the pages and details of the time the error happened, is there a process for reimbursing them for printing costs?
Does anyone know what ITS is doing to FIX this problem?? It has been happening for some time now, frustrating students and staff, and wasting vast quantities of paper!