Possible problem with profiles

Note: – I’ve since found out that we can change this via the Admin menu. Contact Library IT if you need help to change an owner.

A word of warning when you are working on LibGuide pages with another person, or for another person.

Make sure that you are logged in as the owner of the guide when you create new pages. If you are logged in as a different person, you may end up with the wrong profile on the page, and we can’t change that here – we have to ask SpringShare to do it for us. See “Selecting a different librarian’s profile” on their support forum.

This happened when Patricia and I were working on a page together. We were logged in with the Library IT login, when we created a couple of new pages. These pages now have the Library IT profile instead of Patricia’s. I’ve had to email SpringShare to ask them to change this. I have also asked if the ability to change this could be added to the admin profile.

If this happens to you, it might be helpful to ask Library IT to help you identify exactly what you need to send to SpringShare to ask them to make the change.

Catherine

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