Hi everyone,

No matter what it is please refer on any enquiries about interloans that you cannot answer. Last week a user made a special trip (at our request) into the library to sign a consultation form in the front of a University of Auckland thesis that is now very overdue and was being held back in the workroom for signing before being returned to the supplying library. He had been out of town and we had left voice mail messages, messages with a flat mate and sent emails. Unfortunately he didn’t absorb the information that he had to come to the Interloans workroom. When he called at the desk he was told noone knew anything about it and went away. He will come in again before we close for the year. Thanks and hope you all have a great Christmas and New Year. Janice