ICTS are having ongoing problems with the new accounts system. Any student that goes into a negative balance will have to contact the IT Helpdesk to get this fixed. Adding money to Diebold will not automatically fix the problem. Please tell any student who cant login to contact the IT Helpdesk, including the afterhours support, to get this fixed. This will be available the standard suport hours including 8.00am-9.00pm Saturday-Sunday. Further information will come out from ICTS shortly. Anne