Expired ELC records and new cards

English Language Centre have confirmed today that there is a ‘disconnect’ between their student database (EARS) and the Card Maintenance system. Essentially, an ELC student is able to have a new card printed before they have actually enrolled.

The Message: Believe what HORIZON is telling you. If the ELC student has an expired record on Horizon – this is correct. They may also have a brand new card with an end date 02/2010 but only believe this if it matches Horizon. ELC have requested that ICTS fix this.

English Language Centre are very happy to talk to these students about how to enrol. Please just send them over there.

Helen

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