As previously noted some academic staff will be using LEARN the learning management system (LMS) for their Semester Two courses.

It has been agreed that frontline library staff will be able to use a generic login to view course LEARN pages in order to assist students with queries in person at a library or via some other communication option eg online or by phone.

It is important that we respect the conditions of use agreed to for this generic login – we use it when a student requests assistance with their LEARN pages.

The login gives limited view only access to the LEARN pages

A wiki page is being created which gives more details regarding the type of assistance to be offered.

From the Learn site: learn.canterbury.ac.nz

Login details are – Login libhelp Password canterbury

We will be regularly changing the password. The current password will be recorded in the wiki.

Instead of bringing staff together for familiarisation sessions now as was intended, I would ask that staff within each Library share their knowledge to ensure that all frontline staff know of the login and wiki and that they are confident to assist customers. Staff who have recently attended the Web2 courses will be great resource for this.

The main impact of the introduction of LEARN is expected to be during Semester One 2010.

Any queries or concerns please get in touch.

Joan