The overview of requesting items from Storage and Bindery has just been updated. It outlines the 3 options for requesting material: online storage request; Horizon request; manual request.
Manual requests are not made often because there is generally little need for them, however, staff should be aware that there is a printed form and that it should be available at every Library Service desk for the odd occasion when the other 2 request options are not available. The mouseover on Library Catalogue for Bindery and Bindery Prep status has just been updated to reinforce the message that unrequestable items in Bindery may be available in electronic form.

The overview can be found in the Wiki underTeam Portals, Lending, Storage & Binding as Requesting Material from Storage Locations & Bindery
The form can be found at the same place, printed and placed at your Service desk.
Helen (in consultation with Serials Team and Library IT)