Information follows for
a) staff processing interloan requests for supply by Central, and
b) for desk staff handling Interloan items sent to their library for pickup/consultation by our users.

a) Branch Supply of Copies and Loans:
– this covers procedures for scanning/copying and exceptions where there are any. Specific instuctions for use of each library’s mopier have been removed from these procedures.

b) Branch Library Pickup of Interloans
– this provides some general information and also covers procedures for service desk staff for handling
issuable and non-issuable interloans, and the procedures for expired Interloan holds.

Please ensure all new staff in your library are aware of these documents.

Thank you for your continuing assistance, Janice and the Interloans Team.