Interloans and Information Services were told today by the Ricoh technician that there is a problem with the software that informs them when to send toner out to a particular machine in advance of it running out – basically the software is not working and it may be several months until it is. To be sure that you have toner available before it runs out you will need to phone using the Quick Dial Toner Orders information that is attached to the top of your mopier.