A couple of instances have occurred lately, where lost books that are covered by a Registry invoice, have been returned to the Library, but no notification has been sent to myself to effect cancellation of this invoice, with the result that the borrower is still receiving monthly statements for a debt that is no longer owing.

Can all Lending staff please remember to send me authorisation to cancel the Registry invoice, when the books are returned.

Please view this link Cancel Invoice for detailed instructions on this process. If there are any questions or queries, perhaps we could hold an information session for clarification.

Thank you.

Maureen Ruki