We are getting reports that the Storage request pull list is often empty when it shouldn’t be. This report is shared across 4 storage locations (Warehouse, Law Basement, Offsite and Special Collections), so staff using this list need to follow these guidelines:
* Run the report, print the details, then close it. The list will appear empty if anyone else tries to open it at the same time.
* To close the report, click the close button (X) or choose ‘Keep List’. Answer ‘Yes’ to the question about cancelling the binding of items to requests. Do not use the ‘List pulled’ button – this option clears items off the list until the following day.
If you suspect that the report has been cleared you can restore it using the ‘Restore the request pull list’ report from the Requests reports page.
Thanks,
Donna