Any library staff running the manual recall report ‘Requests on long term loan’ from now until the Easter Break next Thursday, should be aware that the report is counting days that the library is closed (6 days from 2nd to 6th April) to assess whether an item is elgible for recall.
In several cases, it has listed items issued from the Hold shelf (7 open days) as eligible for recall as they are out for 12 calendar days e.g. items issued from the Hold shelf 26/3/10 are due 7/4/10, the first day open after Easter.

Donna says: “The auto-recall report is clever enough to run from the Horizon calendar, and wouldn’t try to recall anything where the due date is already equal to or less than the recall date. The “Requests on long-term loan report”, however, can only identify potential recalls based on whether the due date is greater than 7 days. Basically, staff have to use their discretion with any item that pops up on this list – all the easy ones should be auto-recalled. If you tried to recall one of these items in Horizon, then you would realise that it doesn’t need to be recalled, because the recall due date would be the same as the original due date.”

Next week Library IT will look at how to exclude these off the list when we have public holidays if possible.
Helen