From ICTS
From 5:00pm today (Tuesday April 27), ICTS will be making some changes that will have a minor impact on student and staff log in and printing access.

Students
• Students may be denied printing or account access during the day instead of overnight, as internet logs will now be processed every four hours
• If a student’s account goes seriously negative (more than $5.00 overdrawn), they will receive a pop-up when they try to login, which will say “Account expired – please contact system administrator”

Staff
• Staff will be able to print on all print queues, including student workroom printers
• Staff will still be able to log in if their account becomes overdrawn. Previously they were denied access with an “account expired” message. However, if their account becomes more than $50.00 overdrawn, they will be denied access and will see the “Account expired – please contact system administrator” message
• Staff will not be able to access the internet or print when their account becomes overdrawn

The ability for staff to log on while their account is overdrawn (up to -$50.00) should prevent problems that were caused by being disabled over a weekend or long break.

LIbrary staff should contact Library IT if there are problems with their staff account. Others should contact ICT Service Desk
Cheers, Anne