You will have all noticed that Horizon student borrower records still contain the old style @student.canterbury.ac.nz email addresses rather than the new uclive addresses. The reason for this is that the old format addresses are still on Jade, and our records are copies.

A number of students have asked the Library to update Horizon with their new address so I have made enquiries with ICT Service Desk about this. This is their recent response:

Our development team are working on populating Jade with the current @uclive or @pg addresses depending on the type of student. Students have been informed that they should either check both accounts or set up a forwarding rule from Outlook Live to their new exchange account. I will send another message out to them all to ensure that they are aware of the current state. I am not sure of the time-line for getting addresses populated at this point – it is a delicate thing to change so they are ensuring they approach all systems owners before going ahead with the change.

Any ‘correction’ we make to student email addresses on Horizon can be overwritten by their address on Jade – a pointless exercise. Good to know that the ICTS development team are working on a global update.
Helen