The library printers (staff and student) seem to have a system fault at the moment, where large amounts of paper are going through the printers with random symbols at the top of each page. This seems to be happening in all campus libraries, as well as in the Loft.
A message has been left for the on call ICTS technician explaining the problem – but in the meantime printers should be turned off and ‘out of order’ signs put up.
Angela Berry.
No sign of any progress with the printers yet. Tim O’S 9.12.am 24th Aug.
ICTS have acknowledged the problem but have not yet fixed it.
9.20 am
Peter
Lastest from ICTS: note staff printers still have a problem
We have managed to track the source of the printing problem. Student print queues have now been restored and these printers can be safely cleared and restarted.
Staff print queues are currently being worked on and we advise that you leave these printers switched off.
I will update you on the status of the staff print queues by 10:30am
ICTS:
We have now resolved the problem with the staff print queues.
Please switch on your printers and clear any paper jams.
If you still experience problems after this please log a job with Ricoh on 0800 80 76 76 for all Ricoh printers or with the Service Desk (6060) for other printers.