Hello everyone

During the earthquake UC Library items that are stored in boxes with Crown were dumped from their racking onto the floor of the storage facitiy. Sadly, an external water tank burst causing water damage to a number of items – 1208 volumes of these belong to UC Library. There were delays before Crown was able to gain access into their storage areas, and further delays when the damaged items were reboxed but not handled in a manner that could have salvaged some of the items. The wet items were reboxed and reracked and the damage only came to our attention when an item was requested late October.

At the moment, UC is looking at an insurance claim for these items, which includes 26 volumes of Nature and various other journal runs plus some individual monograph titles.
This is a very regretable situation which can not be made any better, however there are lessons learnt and these lessons will help the Library in future contracts with Crown or similar vendors.

Heather