This is a list of the messages that will appear on the RFID Self Check machines. These can be changed on a location by location basis and this is probably something Joan and Barbara may coordinate when time allows e.g. ‘Service desk’ or ‘Circulation desk’ or ‘Lending desk’ etc.

• Address correction requested. Please go to a service desk.
• Unknown barcode. Try again & if problem continues ask at a Service Desk.
• Your borrowing has been blocked. Please go to a service desk.
• There is a problem with your record. Please go to a Service Desk.
• Checkout successful.
• Your card has expired. Please go to a Service Desk.
• Unknown item. Please go to a Service Desk.
• Item not for self issue. Please go to a Service Desk.
• There is a problem with this item. Please go to a Service Desk.
• This item is on hold. Please go to a Service Desk.
• Lost card. Please go to a Service Desk.
• You have reached a borrowing limit. Please go to a Service Desk.
• Your record has not been approved. Please go to a Service Desk.
• This item is already issued to you.

If you see any other error messages I would appreciate it if you let me know. Some (e.g. “There is a problem with this item”) are very general and we may be able to produce more helpful error messages with some testing.

Peter K