Hi all

An update from us:

– Firstly a plea to please remember to send general queries, problems, requests, orders etc to our generic email address Library Support Services. I know it is very tempting to email helpful individuals directly but it is far more efficient from our point of view if you send the request to our generic account and then whoever is rostered can deal with it according to the priority
– Please also note there are lots of requests coming through and LSS staff are working extremely hard to deal with these as quickly as possible so please be nice to them :-). Please also do not fret if you do not hear from us immediately. We are limited to the number of people we can roster onsite at any one time so we are not operating with a full quota of staff (much as we would love to be able to).

More later
Many thanks
Tim Stedman