Central Library service desk

Hi all

Just a couple of things to know if you are working the central library desk.
– Interloan holds are in the cupboard behind the mid-height CKI pc.
– Lost Property is collected on the 2nd-to-bottom shelf in the cupboard behind the mid-height CKI pc
– key to the photocopiers (by the copy centre) = in a black pen mesh tray in the cupboard behind ICTS service desk. we need this to restock the machines (copiers and printers) with paper (this is now the shared responsiby of ICTS and library staff)
when you are logging on first thing in the morning
– please only log-in one Horizon session (central location on pc with the RFID pad and high demand on the other pc)
– ON THE PC WITH RFID PAD open the rfid “Circulation Assistant” (doubleclick on the desktop) – when you are in the Horizon window the “smart library circulation assistant” should show in a small bow – green if you are in CKO – red if in CKI.
– if the “smart library circulation assistant” freezes – wait a few seconds and try again (e.g. flip between CKI/CKO a few times). if nothing seems to work close the program and open it again…if it still won’t read a tagged book try restarting the computer. If none of that works tell Fiona Tyson, Romy and/or E-services.

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