AskLive will be unavailable on Monday – possible issues on Tuesday

The company that provides our AskLive service is upgrading their servers on their Sunday. This means that any keen staff working at home on Queen’s Birthday will find that AskLive is not available.

On Tuesday there may be a few interruptions to the service as they tidy-up the upgrade with possible restarts required.

Peter

2 thoughts on “AskLive will be unavailable on Monday – possible issues on Tuesday”

  1. And still some issues this morning (Wednesday) – I cannot get into the admin, though I can login to the AskLIVE service. It appears that there might be problems still with seeing who else is logged in, and they are saying that there will be a new buddy "chat.libraryh3lp.com" that will be an important new part of the system, so do not delete.

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