There appears to be a problem with PaymentPlus at the moment – the system that allows students to pay fines online.

We have logged a call with ICTS for help with this, as Margaret Adam is away at the moment. Please let Library eServices know if you hear of any successful interactions using PaymentPlus.

Users can be reassured that we have good reporting processes for errors and will follow them up to ensure that their payments are properly recorded on Horizon. However, this may take a few days.

Catherine
Library eServices