Congratulations to Deborah Fitchett, Margaret Paterson and Sara Roberts, who have had their poster abstract accepted for the LIANZA Conference to be held at the Michael Fowler Centre in Wellington from 30th October – 2nd November 2011.

The poster – Library services without a library: post-earthquake use of virtual reference at University of Canterbury – will illustrate an analysis of transcripts from our post-earthquake AskLive interactions with users. NVivo is being used for the analysis.