Problems with Web of Knowledge databases and IE9 have come to our notice. Thomson Reuters has this on their Support page:

“Web of Knowledge does not support Internet Explorer 9 (IE9) at this time. One known issue is a blank results display. Test have shown that this and other possible display problems can be resolved by using the “Compatibility View” option. This feature can be found under Tools > Compatibility View or by clicking on the broken/torn page icon located near the URL bar. For more details, see the following Microsoft knowledgebase article.”

I have added this note to WoK records in the Catalogue and Databases pages. UC staff and student computers still have IE8 so do not have the problem but users on their home PCs with IE9 may report problems. Please advise them to use an alternative browser (such as Firefox or Chrome) or refer them to the database note re IE9. JavaScript also needs to be enabled in browsers for Web of Knowledge to work properly.

Other databases showing problems with IE9 include Taylor & Francis Journals and ProQuest (does not allow direct export into EndNote in IE)

Deirdre