The Self Loan Stations have been adjusted so that the message to patrons with holds is correct.

The message popping up to borrowers up until this point had instructed them to take the item to the lending desk, causing no end of confusion and blaring gates.
The new message tells the borrower that they have an item on hold and they need to touch the screen to borrow items.

Before this change will take place, each self loan station needs to have its self loan software restarted (ie you don’t need to restart the whole machine). This is done by logging on using the Admin User Card.

(The machines at Central have all been restarted and are working correctly.)

Fiona T