Sadly it has been agreed that the Customer Value Discovery workshops that were to be run on the 15th, 16th,19th and 20th September will be cancelled. Many academics were unable to attend due to heavy teaching committments.
Thank you to all those who supplied names of possble participants and to all of you who volunteered to be observers.
A special thankk you to Carole Rickman who provided the administration support and undertook a number of task in order to make these meeting a reality (almost!).

Sue is continuing discussions with the Enzyme Facilitators in order to see if the Library will be abe to run staff workshops within the above timeframe.

The outcomes from the Task Groups which were to be used together with the CVD outcomes to inform Library startegic planning will still be a part of that process, with these Task Group outcomes being presented to a Learning Resources Library Managers meeting and I also intend that the outcomes will be presented to the wider Library staff as well through meetings held over two days to offer the greatest possibility of all staff being able to attend and discuss the outcomes and recommendations.

Heather Jenks
Associate University Librarian