Peter K has been investigating the problem reported by all campus libraries this morning – that items cannot be issued/returned; the Circ Assist icon stalls on “Items queued’; and all attempts to work around the problem have not been successful.
Unfortunately Peter is not able to provide a ‘fix’ for us and has logged an urgent request for assistance from FE.
As many of you have already discovered items can be processed via Horizon if necessary, but they will still be secure/insecure, however the Self Loan machines are working so students can still have items issued that way.
Thanks,
Sandra
A full restart any time after 11.45 am should have resolved this. If not, let Sandra know.
Thanks, Peter