Summon have reported that they have implemented a “new Index-Enhanced Direct Linking” which they say should “average a 20% increase in search results from the Summon service linking directly to full text”. They are very keen to have feedback about how users find it.

It would be very useful if staff who use Multisearch a reasonable amount, or have experience with helping users use it, could do some testing to see if there are any problems with the new system, or if there are any noticeable improvements.

Please send any brickbats or bouquets to Library eServices. We will collate, investigate and pass them on to Serials Solutions.

Catherine
Library eServices