Hi Everyone

The automated recall program continued to run during the snow closures, but Horizon notices were not run while we were closed so notices did not go out. When they went out this morning, it meant that some people received less than 3 days to return recalled items; in some cases today’s notice required return by tomorrow.

We promise 3 days notice and don’t want to create problems for weekend staff. As a consequence the due date of these recalled items has been extended to Monday.

There isn’t an automated way of advising borrowers of this, but at least it should reduce the chance of them being fined in a way they would see as unfair.

Peter K