Hi All

ICTS have advised there are currently some problems with the internal phone system, primarily affecting the Dovedale site.
In short internal phone calls (i.e from Dovedale extensions to Ilam extensions and vice versa) are not.

So – education library staff, people calling from Ilam won’t be able to get through to you on the phone, nor will you be able to get through to Ilam library extensions. Maybe use email or AskLive instead.
People will still be able to get through to Dovedale and Ilam direct dial numbers, if calling from outside the university.

Technicians have been called out to fix the problem, but there is no timeframe given in the ICTS email (thought they hope it will be resolved quickly).

Regards,

Romy (on behalf of eservices)