Horizon and HIP will be upgraded over Tuesday (3rd December) evening and Wednesday (4th December) morning.

Requesting/renewals/logins to HIP/MyLibraryAccount will be disabled at 9pm on Tuesday 3rd December – through to around early afternoon on Wednesday the 4th. The catalogue will be available again (for SEARCHING ONLY) from 10:00pm Tuesday.

Horizon will be unavailable from about 10:00pm Tuesday 3rd of December until the upgrade is completed, probably around mid-day Wednesday.
This will affect all Horizon applications, Horizon reports and for a time will also affect parts of the Library website, including the hours, databases, and bookings pages.

Please ensure that you are logged out of Horizon on Tuesday evening, and do not log in again until you hear from Library eServices that it is OK to do so. Please log-off all PC’s that usually run Horizon, for the night.

It is likely that we will check modules incrementally, with public interfaces taking priority, so even if you see some functions of Horizon working, please do not login to other functions until you have been given clearance. This includes Horizon reports and the High Demand system. RFID should not be used until you get the go-ahead from e-services.

CKO on Wednesday
Issuing on Wednesday will take place manually from Library information desks only, RFID pads will be used on manual mode, allowing items to be “unsecured”. Transaction details will be manually entered into Horizon when the upgrade is complete. See customer services coordinators for more details.

Please ensure that all staff in your area are aware of this posting.