Horizon upgrade – additional notes

ICTS will push the software out on the network from 4 pm this afternoon. If you need Horizon after that time (especially Central staff and front desk) don’t log-off your machines until you have finished for the day.

After 4 pm, when you log-off, the software will install on your PC. We recommend leaving all PCs running, but logged-off overnight.

Horizon will not be available initially on Wednesday morning. If, through force of habit, you try to start Horizon you’ll likely see an error message along the lines of ‘Login failed: check server, user, password loginNULL’

If you have extra Horizon 7.5.1 icons, you may have to delete these by hand. Also, you may have to find Horizon 7.5.2 via the start menu, but we’ll be around to help. Post-upgrade, we’ll get a few people up and running as testers before opening it up.

Shane and Lin will be available to help if we need it e.g. with receipt printer settings.

Thanks, Peter K

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