Hi all
From the start of this academic year we are going to move away from the Library Assistant AskLive Roster, and instead all library assistants are expected to take responsibility for being logged into AskLive at all times they are at (or close by) their desks. This is what I think many of you are doing already, and now that we all have increased confidence and skill, this should be manageable.
If you think you may well forget to login each day you are at work, you can set a recurring reminder in your calendar, or you can set your web browser to automatically open the log-in screen to Asklive when you start up the web browser.
If AskLive is particularly busy, and there do not appear to be many library assistants logged in, please phone the workrooms of each library and ask for assistance.
Many thanks
Isabel