I want to remind everyone about two aspects of processing subscription membership applications at the Information Desk:
1. We currently offer the following fixed subscription terms: 1 month, 2 months, 3 months, 4 months, 5 months, 6 months and 12 months. Applications for 6 months and 12 months receive a ‘discount’ on the usual monthly fee. This is detailed on the application form and on the library webpage. If you try and process an application for any term other than these, you won’t be able to take payment via Payment Plus. If somebody tries to apply for any variation on these terms, please advise that they must choose one of the fixed subscription terms.
2. We can still issue using the old ‘external membership’ red-topped cards, but we can’t set up/renew membership using the red-topped cards. They no longer function without complex finagling behind the scenes that still leaves people unable to access their library account. The only exception is ESR staff in 2014 (ie. next year ESR staff will all move to the new cards as well) due to a ‘brain fade’ on my part. Once members have their new card, they will not need to purchase another one if they renew their account.