Hi all
ICTS are working on resolving a problem for students with negative balances.
Yesterday, there was a software failure which means that students with negative balances who try and top up are unable to do this.
From our perspective, please assist these students in every way possible to gain access to resources or print items that are urgent.
There is no ETA to resolve this issue, however it is being worked on as high priority by ICTS staff.
Many thanks
Isabel
ICTS report this problem as being fixed. If you think further students are affected by this issue please ensure they report their issue with the service desk (by phone, in person or using Assyst).