New Delivery Platform

In recent weeks eTV has had to migrate off its old delivery platform and onto a new platform as the old network was being shut down with very little notice. As you can imagine with over 30,000 programmes this was not a small scale exercise.

During this process it was identified that programmes recorded prior to October 2011 were in an older format (.MOV) and required to be transcoded again to work in the current day browsers (.MP4) and on the new delivery platform.

This has taken longer than we expected and this is why you are experiencing some videos not playing in the new eTV V4. We can assure you that this will be resolved and the content has not been lost however it will take between 7 and 10 days to complete this transcode process and so we thank you for your patience and understanding while we complete this task.

Campbell Downie
Learning Resources Manager
eTV