The following is an extract from a recently received Information Network Update newsletter and I thought it worth sharing. The PDF file mentioned is 8 pages in length and includes a few case study scenarios.
Dave Clemens
ext 8751

UC email management
Using a University email address comes with the expectation of good conduct and appropriately representing University business.
If you or anyone in your team would like some tips on email management this is a very useful guide in the link below, please distribute to staff where you think it will be useful (we have hard copies available too):
http://www.canterbury.ac.nz/irm/documents/VCOF3004_Email_Management_A5_Brochure.pdf

Kind Regards
The IRM Team
(Tom Norcliffe, Anita Kerr, Bjorn Gruebner