Hi all

There’s been a bit of confusion over the IT Services, Equipment, software and connecting to the network staff development sessions – we thought this was 2 repeat sessions of the same course content, however it turns out today’s session was session 1 of 2 separate sessions. We covered RAS, the IT account accounting system today and in the next session on the 19th Feb at 2-3pm the Workrooms and services in the library (wireless network, printing etc.) will be covered. Staff who attended today’s session can now book into the second session.

The IT troubleshooting session this Thursday is effectively part 3 of the series.

All 3 sessions are covered in a training document which I have placed on the How To… wiki page under IT help – ITS, for anyone who has/will missed/miss one or more of the sessions