Eagle-eyed members of the Customer Services team may have noticed a recent addition to the online ULANZ registration form when used to update/renew an existing record.

When filling in the card details, there is now a ‘Date Unchanged’ check box next to the card expiry date. This is to enable staff who manage these accounts to make permanent changes to ULANZ borrower’s personal details.

Note that when renewing a record, the form will not submit unless the Card expiry date has been updated or ‘Date Unchanged” tick box has been ticked. An error message will appear requesting that either the date is changed or the check box ticked.

Please let me know if you encounter any issues as a result of this change.