Hi all

We have now updated the askLIVE chat login links on the wiki pages (http://wiki.canterbury.ac.nz/display/LIBRSTAFF/AskLIVE and http://wiki.canterbury.ac.nz/display/LIBRSTAFF/AskLIVE-Customer+Services+Team) to the new client – https://libraryh3lp.com/webclient/#/client.  If you have the webchat login bookmarked in your browser please update these links.

Everyone should now be using the new client.  Updated instructions are here.  You may also want to watch the LibraryH3lp help videos here.

Please let e-services know if you have problems using the new client.

Kind Regards,

Romy (on behalf of e-services)