Please remember to log off Asklive when you finish work for the day.
We had a couple of questions come through outside our opening hours this weekend, likely due to several staff appearing to be logged on outside of their working hours.
We can’t actually quite figure out the logistics how this would work (since presumably everyone shuts down their computer), but it is good practice to always remember to log off at the end of the day.
Here’s a tip if you keep forgetting to log off AskLive…
When you log into the webclient, use the Auto Logout function at the bottom of the login window. You can choose to have the system log you out after a specific number of hours/minutes or a particular time of day (e.g. just before your hometime). It will give you the option to confirm the logout or restart the timer (just in case you’re in the middle of a conversation), and if you don’t answer it will log you out after a minute.
More info here: http://libraryh3lp.blogspot.co.nz/2015/07/new-webclient-auto-logout-feature.html