Kia ora tatou,

I’ll be on parental leave from Monday 8 August to Friday 9 December 2016, and we are pleased to let you know that Jenny Owens will be Acting Manager Customer Services while I am away.  Also, congratulations to Fiona who will be moving to the Academic Liaison – Learning & Teaching team in late August.  This is an exciting time, and we wish her all the best with her change in role.

As a result of Jenny stepping into the CSM role, we have a fixed term opportunity for an Acting Customer Services Coordinator based at EPS. This role is fixed term for 18 weeks, part-time, 30 hours per week, however we would consider full-time if your current position is full-time.  This is a great opportunity for someone who is seeking management/leadership experience, and/or seeking to work temporarily in a different team with a different focus.

In this role you will coordinate the day to day operational functions of the library including the supervision, mentoring and coaching of staff and monitoring workflow to ultimately provide high quality customer service to Library users. Supporting the Customer Services Manager you will ensure the learning environment within the Library is fit for purpose, and provides a safe and welcoming environment for a diverse audience. A copy of the Position Description and Handover Notes for the Coordinator position is available for your information.

We welcome expressions of interest for the EPS Coordinator role. Please email tepaea.paringatai@canterbury.ac.nz by 12.00 noon Friday 15 July 2016 with a brief outline of:

• Why you are interested in this position;
• What skills and personal qualities you will bring to the position;
• What knowledge and experience you will bring to the position;
• Flexibility to work at different library locations, evenings and weekends as may be required from time to time;
• Flexibility to start at 8.00am or change hours of work as needed to cover for staff leave or absences as may be required from time to time;
• Confirmation the pattern of work as outlined below is suitable:

Nga mihi,
Te Paea Paringatai
Manager, Customer Services