We are seeking a talented person to fill the Team Leader Customer Services role based in the Education Library. This position is full time, 37.5 hours per week, fixed term for 26 weeks or when the incumbent returns from parental leave.  This opportunity will attract a higher duties allowance for the duration of the secondment and does not include the marketing portfolio or wider Team Leader responsibilities due to the short timeframe and impending move of the Education Library.

In this role you will coordinate the day to day operational functions of the Education Library including the supervision, mentoring and coaching of staff and monitoring workflow to ultimately provide high quality customer service to Library users. Supporting the Manager Customer Services you will ensure the learning environment within the Library is fit for purpose, and provides a safe and welcoming environment for a diverse audience. A copy of the EDU-TLCS-handover notes for this role is attached for your information

If you have any questions about this opportunity, please contact Te Paea on ext 94221.

Please email tepaea.taiuru@canterbury.ac.nz by 12.00 noon, Thursday 30 March 2017 to register your interest in this role, providing a brief Expression of Interest that outlines:

• Why you are interested in this position;
• What skills and personal qualities you will bring to the position;
• What knowledge and experience you will bring to the position, and how you demonstrate bicultural competency;
• Indicate your ability and flexibility to work at different library locations, evenings and weekends as may be required from time to time.
• Flexibility to start at 8.00am, and or finish at 6.00pm or change hours of work as needed to cover for staff leave or absences as may be required from time to time;
• Confirmation the pattern of work as outlined below is suitable: